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AIRPORT INFO

Brussels Airport, the home base of Brussels Airlines, is tailored to suit the needs of all passengers: business travellers who seek a full service product, holiday passengers and low fare seekers alike. Brussels Airport aims to be amongst the most welcoming and efficient airports in the world. Over the last few years, international surveys and ratings show that the airport comes very close to reaching this ambitious target

Transport to/from Brussels Airport

Car rental

The car rental companies are located in the arrivals hall level 2. To return your car, follow the signage at Brussels Airport for Front Park 1. Returning your car is simple and should take no longer than 10 minutes. Avis is the preferred partner of Brussels Airlines, for preferential rates, see the Avis link on www.brusselsairlines.com

Parking at Brussels Airport

At Brussels Airport over 10,000 parking spaces are available within walking distance of the passenger terminal. All year round we offer a range of parking products tailored to the needs of each customer including promotions for city trips and holiday packages. Brussels Airlines passengers are entitled to a free upgrade to VIP Parking when flying Business Class.

Taxis

Taxis are continuously available outside the arrivals hall, level 2. We advise you to use official taxis carrying a yellow/blue licence emblem. Wheelchair users can reserve a taxi with Taxi Hendricks via tel. +32 (0)2 752 9800 or www.hendriks.be

Buses

The bus station is located at level 0 and provides bus services to many cities around Brussels Airport. For more information you can contact:

De Lijn: tel. +32 (0)70 220 200 or www.delijn.be
MIVB/STIB: tel. +32 (0)7 023 2000 or www.stib.be

Airport Express: Antwerp–Brussels Airport– Antwerp: tel. +32 (0)52 334 000 or www.airportexpress.be The Netherlands–Brussels Airport–The Netherlands: www.airportxpress.nl (stops at Amsterdam, Rotterdam and Breda)

Trains

The train station is located at Brussels Airport at level -1. The Brussels Airport Express takes you up to four times an hour to the centre of Brussels in 15 minutes. From there you can connect to the Belgian and international rail networks. For more information please contact NMBS/SNCB via tel. +32 (0)2 753 2440 or www.b-rail.be

Persons with reduced mobility

Brussels Airport is fully adapted to the needs of persons with reduced mobility (PRM). PRM who are accompanied can borrow a wheelchair in the departures hall to go to their gate and may apply for special assistance at the airport to proceed from the car park, bus or train station to the gate or vice versa. Always inform your airline of your specific needs.

Communication

A wireless internet connection (Wi-Fi/Hotspot) is available throughout the airport buildings. Wi-Fi access cards can be purchased at the Communication Centre in the arrivals hall level 2, or through the vending machines situated near the airline lounges, at the various Relay Shops and in the concourses.

Lost, found and refused objects

In the terminal: go to the Lost & Found desk in the arrivals hall – level 2. Objects refused or kept at the security control can be returned under strict conditions and after payment of an administrative fee. For more information, tel. +32 (0)2 753 6820, Monday to Friday from 8am till 4.15pm.

Left on board: go to the Brussels Airlines desk in the baggage reclaim area
Lost baggage: go to the Brussels Airlines desk in the baggage reclaim area, tel. +32 (0)2 723 3052

ATM (Cash machines)

There are 8 ATMs at Brussels Airport: 2 in the arrivals hall (level 2), 1 in the baggage reclaim area (level 2 airside), 2 in the departures hall (level 3), 1 on level 4 next to the Brussels Café, 1 at the beginning of Pier B and 1 in Pier A shopping area (level 1).

Shopping at Brussels Airport

Leaving or arriving at Brussels Airport? Passengers can enjoy the shopping experience featuring Esprit, River Woods, Puma and many other internationally renowned fashion brands at very competitive prices.

Supermarket

At arrivals level the supermarket offers a wide range of bakery products and fresh vegetables as well as a large assortment of non-food products. There is also a Post Office service available.

For more information please visit our website: www.brusselsairport.be

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